Terms of Use
Effective August 9, 2026 · Last updated August 9, 2026
Acceptance of Terms
By accessing and using the Guaranteed Estimator website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
Description of Service
Guaranteed Estimator provides a platform that connects homeowners with qualified home improvement contractors. Our services include:
- Collecting project information to match you with contractors
- Connecting homeowners with licensed and insured contractors
- Facilitating initial contact between homeowners and contractors
- Providing educational resources about home improvement projects
Guaranteed Estimator is a lead generation and matching platform. We are not a contractor and do not perform home improvement work directly.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information about your property and project needs
- Not misuse our services or interfere with their operation
- Comply with all applicable laws and regulations
- Not use our services for any fraudulent or illegal purpose
- Conduct due diligence when selecting and hiring contractors
- Communicate directly with contractors regarding project details and contracts
Consent to Be Contacted
By submitting your information, you provide your prior express written consent for Guaranteed Estimator and the contractors we match you with to contact you at the phone number and email address you provide, including by automatic telephone dialing system, artificial or prerecorded voice, and SMS text message, where an auto-dialer may be used. Consent is not a condition of purchase. Message and data rates may apply. You may revoke consent at any time by replying STOP to a text message, asking a caller to place you on their internal do-not-call list, or emailing support@guaranteedestimator.com.
Estimates and Quotes
Important disclaimers:
- Any pricing information provided through our platform is preliminary and for informational purposes only
- Final pricing must be confirmed through direct consultation with a contractor
- Estimates are based on the information you provide and may change after physical inspection
- We do not guarantee the accuracy of estimates or that contractors will honor estimated prices
- All contracts and agreements are between you and the contractor, not Guaranteed Estimator
- We recommend obtaining multiple quotes and verifying contractor credentials before proceeding
Contractor Relationships
Contractors in our network are independent businesses. Guaranteed Estimator does not employ contractors and is not responsible for their work, conduct, or performance. We recommend that you:
- Verify contractor credentials independently
- Check references and reviews
- Obtain written contracts before work begins
- Ensure contractors carry appropriate insurance and licensing for your area
- Understand payment terms and warranty coverage
Limitation of Liability
To the fullest extent permitted by law:
- Guaranteed Estimator is not liable for any work performed by contractors
- We are not responsible for disputes between users and contractors
- Our total liability shall not exceed the fees paid by you to us in the past 12 months
- We are not liable for indirect, incidental, consequential, or punitive damages
- We do not guarantee continuous, uninterrupted, or error-free service
- Information on our website is provided “as is” without warranties of any kind
Some jurisdictions do not allow the limitation of liability, so these limitations may not apply to you.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of iSCALE Home Services LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
Indemnification
You agree to indemnify and hold harmless iSCALE Home Services LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses including legal fees arising from your use of our services, your violation of these terms, or your infringement of any rights of another party.
Dispute Resolution
Any disputes arising from these Terms of Use or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive your right to participate in class action lawsuits.
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action must be brought in the courts located in Delaware.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes are effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Contact Information
iSCALE Home Services LLC
Email: legal@guaranteedestimator.com